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#09 - 8 techniques to get positive reviews on Google my Business.pdf

  1. Ask your customers to leave a review: You can simply ask them to leave a review on your Google My Business profile by sending them an email or by showing them how to do it when they visit you or via a small interactive video that you can send them by email.
  2. Provide excellent service: Nothing like excellent service to get the most positive reviews on Google My Business! The more satisfied customers are with their experience, the more likely they are to leave a positive review. Make sure you always provide exceptional service to your customers.
  3. Respond to reviews: If you receive negative reviews, respond quickly and politely with a solution to the problem. Customers will appreciate you taking the time to respond and it may even encourage them to change their negative review to positive. Also, having negative reviews is positive because it shows that all the other positive reviews are not false.
  4. Encourage customers to leave reviews on other platforms: You can encourage your customers to leave reviews on other online platforms, like Yelp or TripAdvisor, which are also taken into account by Google My Business.
  5. Use banners or popups to encourage customers to leave a review: You can use banners or popups to encourage customers to leave a review on your Google My Business profile. You can display them prominently in your store or on your billing documents.
  6. Offer incentives: You can offer incentives, such as a voucher or gift, to customers who leave a review on your Google My Business profile. Be sure to follow Google's policies on review rewards.
  7. Share your reviews on social networks: If you receive a positive review on your Google My Business profile, share it on your social networks to benefit from it. This may encourage other people to leave a review on your profile and at the same time you thank the person who left you that great review!
  8. Ask your employees to leave reviews: You can ask your employees to leave reviews on your Google My Business profile to show that your business is valued by its employees. This can help reassure customers and improve your online reputation.
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